
Steven Levy, at Wired:
It’s a huge win … The Pre emphatically shows that Palm has not reached the stage of suffixes. And multitasking rules!
Walt Mossberg, at the Wall Street Journal:
The Pre is a smart, sophisticated product that will have particular appeal for those who want a physical keyboard. It is thoughtfully designed, works well and could give the iPhone and BlackBerry strong competition — but only if it fixes its app store and can attract third-party developers.
Joshua Topolsky, at Engadget:
To put it simply, the Pre is a great phone, and we don’t feel any hesitation saying that. Is it a perfect phone? Hell no. Does its OS need work? Definitely. But are any of the detracting factors here big enough to not recommend it? Absolutely not. There’s no doubt that there’s room for improvement in webOS and its devices, but there’s also an astounding amount of things that Palm nails out of the gate.
Jason Chen, at Gizmodo:
The software is agile, smart and capable. The hardware, on the other hand, is a liability. If Palm can get someone else to design and build their hardware–someone who has hands and can feel what a phone is like when physically used, that phone might just be one of the best phones on the market.
Mark Spoonauer, at Laptop Mag:
We’ve seen many smart phones come and go since the original iPhone, and the $199 Palm Pre is the first device we’ve tested whose user interface not only matches up well to Apple’s offering, but also beats it in some areas. … Palm and Sprint have a hit on their hands with the Pre, and the webOS is a smart phone platform to be reckoned with.
Boy Genius Report:
The OS is great. There’s no ifs ands or buts; it’s really refreshing to see something that’s brand new with a UI unlike anything else out there. The only problem with this is, Palm’s never been a hardware company that anyone’s really cared about. … Couple that with the nation’s underdog carrier at a $299 price-point (before rebate), and we’re not sure how many people are going to be lined up overnight, yet we’re pretty confident once people are able to play a real unit themselves, there will be more than a lot of happy Palm Pre customers.
Ginny Miles, at PC World:
The long-awaited Palm Pre lives up to the hype with a responsive touchscreen and an engaging interface, but a few hardware design flaws keep it from being the perfect smartphone.
Sinead Carew, at Reuters:
The long-awaited Pre has nice new touches, but Palm Inc has a lot of work to do if the device is to be a serious competitor to the iPhone.
Om Malik:
…it is a pretty good-looking device, but it feels a little plasticky and is lower in build quality than a BlackBerry. It is squat, has a nice screen, and is easy to grip. It is round in the right places. However, the slide-out keyboard seems flimsy and cluttered.
Peter Svensson, at the Associated Press:
Move over, iPhone. You’ve had two years on top of the smart phone world. Now there’s a touch-screen phone with better software: the Palm Pre. In a remarkable achievement, Palm Inc., a company that was something of a has-been, has come up with a phone operating system that is more powerful, elegant and user-friendly.
Ed Baig, at USA Today:
The first Palm Pre will certainly give the iPhone and other rivals a run for their money. To be sure, there are areas where it could improve: Bring on the apps. But Palm has delivered a device that will keep it in the game and give it a chance to star in it.
CNET
We haven’t seen so much buzz over a phone since the iPhone, but for the past six months, all eyes have been on the Palm Pre.
Despite some missing features and performance issues that make it less than ideal for on-the-go professionals, the Palm Pre offers gadget lovers and consumers well-integrated features and unparalleled multitasking capabilities.
Cnet says the Pre is “the most legitimate rival to the iPhone yet”.
BUSINESSWEEK
If the Palm Pre had appeared a year ago, it might have turned the smartphone market upside down. It would have beaten out Apple’s iPhone 3G and the iTunes App Store, Google’s Android, the BlackBerry Bold and Storm as well as BlackBerry App World, and possibly taken the spoils.
It is easy to forget that when the iPhone launched, it also had software and hardware issues. The difference is that Apple was effectively pioneering a new market, so it had plenty of time to get the formula right. Palm, a struggling company going up against surprisingly strong competition, faces a vastly more difficult challenge.
I am pulling for the Pre, but I wouldn’t want to bet my iPhone on its success.
According to Business Week, the Pre is “way behind the iPhone on software”.
WALL STREET JOURNAL
I’ve been testing the Pre for a couple of weeks, and I like it a lot, despite some important drawbacks that will have to be remedied.
I consider the Pre to be potentially the strongest rival to the iPhone to date, provided it attracts lots of third-party apps, which it sorely lacks at launch.
Whether the Pre is better than the iPhone depends on your personal preferences, though I’d note that the new iPhone to be unveiled next week will have lots of added features that could alter those calculations.
The Journal says its “biggest advantage over the iPhone is… a real physical keyboard that slides out from its curved body”.
NEW YORK TIMES
The Pre, which goes on sale Saturday, is an elegant, joyous, multitouch smartphone; it’s the iPhone remixed.
The Pre’s all-new operating system, called Web OS, is attractive, fluid and exciting. It borrows plenty from the iPhone — pinch or spread two fingers on the screen to zoom in or out, for example, or flick a list item sideways to delete it — but has its own personality.
The Pre will be a hit, but the iPhone isn’t going away. First of all, Apple’s lead of 20 million phones will only grow when the new iPhone 3.0 software (and, presumably, a third iPhone model) come out shortly.
The Times adds the Pre is not quite as simple as the iPhone.


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